Contact Us

Thank you for visiting Eyorly!

At Eyorly, we value our customers and are committed to providing clear communication and helpful customer support throughout your shopping experience.

If you have questions about our products, existing orders, shipping, returns, refunds, or any other customer service matters, please feel free to contact us using the information below.

Our customer support team will make reasonable efforts to respond promptly and assist you with your inquiry.

Contact Information

Store Name: Eyorly

Company Name: Shenzhen Jiajin Technology Co., Ltd.

Website: https://eyorly.com

Customer Support Email: info@eyorly.com

Order Assistance

If you are contacting us about an existing order, please include the following information so we can assist you more efficiently:

  • Your order number

  • Your full name

  • The email address used when placing your order

  • A brief description of your question or concern

For damaged, defective, incorrect, or incomplete products, please include clear photographs or videos where appropriate to help us better understand the issue.

Returns and Refunds

If you would like to request a return, refund, or exchange, please contact our customer support team before sending any products back.

Our team will review your request and provide the appropriate instructions in accordance with our Return and Refund Policy.

Please do not return products to an address that has not been confirmed by our customer service team.

We're Here to Help

We appreciate your patience and understanding while our team reviews your inquiry.

Our goal is to provide useful assistance and make your shopping experience as straightforward and convenient as possible.

Thank you for choosing Eyorly. We appreciate your trust and look forward to assisting you!